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What happened: They charged my card last Wednesday but didn’t confirm my order and the money still have not came back on my card my account is in negative and have to pay extra money to get my phone back on because my money has been tied up past the * days they said it would take
What happened: The problem: Can you wash clothes with it?
What happened: The problem: Can you use on clothes or dishes outside the dish washer?
What happened: please refund our $*** cash to card ending in **** because it says we got our stuff but we didn't. Ty
What happened: The problem: please refunf my $!**.** to card ending in **** it says we got out items but we didnt. thank you.
What happened: IT SAYS WE GOT THE STUFF AND WE DIDNT....THIS IS RIDICULOUS SO PLEASE REFUND OUR $***.** ASAP TO CARD ENDING IN ****....thank you.
What happened: Hello, on ****, I wanted to make a purchase through the finish line, but when I completed it, the following message appeared: "Your transaction could not be authorized. Please select another payment method to complete your transaction. You may contact the issuing bank for additional information." The problem is that my bank charged me for the purchase because it says that it was made correctly which is not correct. I need if you can send me some proof that the purchase was not accepted. The card with which I wanted to make the payment ends in ****. I don't have an order number or tracking Thank you
To contact the Finish Line customer service by phone, you can follow these steps:
Look up the phone number of the Finish Line customer service. The phone number is listed on finishline.com. Or check out the Finish Line phone number page on WorthEPenny.
Dial the Finish Line phone number 888-777-3949.
Hours: Mon-Fri 8am-11pm, Sat 8am-8pm, Sun 10am-6pm EST
Best time to call: 2pm
Wait for an answer: Once the call is connected, wait for a Finish Line representative to answer on the other end.
Average wait time: 33m
Identify yourself and state your reason for calling the Finish Line representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Finish Line to help them assist you.
Ask for assistance: Ask the Finish Line representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Finish Line needs additional information from you or provides any instructions, follow them carefully.
Thank the Finish Line representative: After you have received the assistance you need, thank the Finish Line representative for their time and help.
To get to a real person as quickly as possible when calling Finish Line, you can follow these steps:
Dial the Finish Line customer service phone number 888-777-3949, which can be found on the Finish Line website or in your order confirmation email form Finish Line. Or check out the Finish Line phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Finish Line. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Finish Line representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Finish Line representative.
If the system still doesn’t connect you to a Finish Line representative, stay on the line without pressing any keys. Finish Line will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Finish Line.
Once you reach a live person, explain your issue and provide any relevant information about your Finish Line order. The Finish Line representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Finish Line website. This may allow you to connect with a Finish Line representative more quickly and efficiently than calling.
When calling Finish Line customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Finish Line account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Finish Line representative without any disruptions or background noise.
Be polite and respectful to the Finish Line representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Finish Line.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Finish Line representative address your concern.
If the initial Finish Line representative is unable to resolve your issue, politely ask to speak with a supervisor from Finish Line or escalate the issue to a higher level of authority.
Take notes during the call, including the Finish Line representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Finish Line after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Finish Line customer service.
If you are unhappy with your call to Finish Line customer service, there are several options you can try:
Call again: Try calling Finish Line customer service again and speak to a different Finish Line representative. Sometimes a different Finish Line representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Finish Line representative, you can ask to speak with a supervisor from Finish Line or escalate the issue to a higher level of authority.
Provide feedback: After the call, Finish Line may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Finish Line customer service through other channels, such as email or chat. You can also explore the Finish Line Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Finish Line service, you may want to consider other options such as returning the product you bought on Finish Line or filing a complaint with a consumer protection agency.
No, Finish Line hasn’t provided any live chat service currently. While live chat support is not currently available, Finish Line offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Finish Line customer service by phone, email, or social media. Phone support is available during Mon-Fri 8am-11pm, Sat 8am-8pm, Sun 10am-6pm EST, and customers can expect a prompt response from a Finish Line representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Finish Line.
You can contact Finish Line via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Finish Line via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Finish Line official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Finish Line, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Finish Line. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Finish Line social media team.
Please note that the social media accounts of Finish Line are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Finish Line for certain issues. For urgent or complex issues, it's recommended to contact Finish Line customer service via phone or chat for more personalized assistance.
Yes, to contact the Finish Line customer support by email, follow these steps:
Go to finishline.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Finish Line and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Finish Line order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Finish Line order number or username.
Once you have completed the email, click send. You should receive a response from the Finish Line customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Finish Line. WorthEPenny provides free tools and resources to assist customers in reaching Finish Line customer service more efficiently, such as the Finish Line phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Finish Line, as well as forums where Finish Line customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Finish Line, it is not associated with or endorsed by Finish Line.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Finish Line official app or the Finish Line company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Finish Line trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Finish Line. All references by WorthEPenny to third-party trademarks like Finish Line are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.